Disqus comments height & width off

  • csaldanha

    (@csaldanha)


    7 years ago

    Disqus comments generated through the plugin use incorrect values for the height and width as my AMP page’s comment section have a larger right border than left, and the height is too small and requires the user to scroll.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter csaldanha

    (@csaldanha)

    Ugh, also some more Disqus issues ??:

    I’m using the option to “Host Disqus Comments through AMPforWP Servers” since my hosting provider is charging an insane amount to get HTTPS for a subdomain, but Disqus comments on the AMP page don’t sync/correlate with the same Disqus comments found on the regular/non-AMP page.

    Example:
    Disqus on AMP Page
    Disqus on non-AMP Page

    As you can probably notice, I’ve got 8 comments on the non-AMP page, yet on the AMP page, Disqus shows none.

    Edit: It looks like I was partially wrong; all comments made after the plugin was implemented display on both pages. That’s fine with me. However, the previous issue of the width, height, and responsiveness of the Disqus layout on the AMP page still stand.

    • This reply was modified 7 years ago by csaldanha.
    • This reply was modified 7 years ago by csaldanha.
    • This reply was modified 7 years ago by csaldanha.
    • This reply was modified 7 years ago by csaldanha.
    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Hi @csaldanha

    The Disqus height and width issue isn’t in our hands, It’s been managed by the team who handles the user experience of that iframe.

    Thread Starter csaldanha

    (@csaldanha)

    So what can I do?

    Who should I contact, or is it possible for you to walk me through?

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Hi @csaldanha

    Sure, You can just contact us via https://ampforwp.com/support/ and we will troubleshoot it for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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