Displays wrong price on Checkout Page
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Dear team,
We have two products one is a lifetime subscription (?8,849) checkout and 2nd one monthly subscription (?2,949) checkout.
We have noticed when someone selects the lifetime subscription checkout page it shows the amount of monthly subscription sometime this happened we found this issue via inspectlet.com Recorded Sessions.
this is the correct amount of lifetime subscription checkout – https://prnt.sc/vpmrg1
Wrong amount screenshot 1 – https://prnt.sc/vpms6l
Wrong amount screenshot 2 – https://prnt.sc/vpmssq
Wrong amount screenshot 2 – https://prnt.sc/vpmt4tSystem report:
### WordPress Environment ### WordPress address (URL): https://www.dataisgood.com Site address (URL): https://www.dataisgood.com WC Version: 4.7.0 REST API Version: ? 4.7.0 WC Blocks Version: ? 3.6.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.6.3 Log Directory Writable: ? WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: – Language: en_US External object cache: ? ### Server Environment ### Server Info: nginx/1.18.0 PHP Version: 7.4.11 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.58.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.25-MariaDB-1:10.3.25+maria~bionic Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Force SSL: ? Currency: INR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #460 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My account: #1014 - /my-account/ Terms and conditions: #390 - /terms/ ### Theme ### Name: buddyboss-theme child theme Version: 1.0 Author URL: Child Theme: ? Parent Theme Name: BuddyBoss Theme Parent Theme Version: 1.6.1.1 Parent Theme Author URL: https://www.buddyboss.com/ WooCommerce Support: ? ### Templates ### Overrides: buddyboss-theme/woocommerce/checkout/form-checkout.php buddyboss-theme/woocommerce/checkout/thankyou.php buddyboss-theme/woocommerce/global/quantity-input.php buddyboss-theme/woocommerce/myaccount/dashboard.php buddyboss-theme/woocommerce/myaccount/downloads.php buddyboss-theme/woocommerce/myaccount/form-edit-account.php buddyboss-theme/woocommerce/myaccount/form-edit-address.php buddyboss-theme/woocommerce/myaccount/form-login.php buddyboss-theme/woocommerce/myaccount/form-lost-password.php buddyboss-theme/woocommerce/myaccount/my-account.php buddyboss-theme/woocommerce/myaccount/my-address.php buddyboss-theme/woocommerce/myaccount/my-downloads.php buddyboss-theme/woocommerce/myaccount/my-orders.php buddyboss-theme/woocommerce/myaccount/navigation.php buddyboss-theme/woocommerce/myaccount/orders.php buddyboss-theme/woocommerce/myaccount/view-order.php buddyboss-theme/woocommerce/order/order-details-customer.php buddyboss-theme/woocommerce/order/order-details-item.php buddyboss-theme/woocommerce/order/order-details.php buddyboss-theme/woocommerce/single-product/meta.php ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://www.dataisgood.com Subscription Statuses: wc-active: 9 WooCommerce Account Connected: ? No Custom Retry Rules: ? No Custom Retry Rule Class: ? No Custom Raw Retry Rule: ? No Custom Retry Rule: ? No Retries Migration Status: ? Completed Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: India — Uttar Pradesh ### Subscriptions by Payment Gateway ### other: wc-active: 2 ### Payment Gateway Support ### Razorpay: products refunds ### Action Scheduler ### Canceled: 15 Oldest: 2020-11-11 22:36:33 +0530 Newest: 2020-11-24 11:49:02 +0530 Complete: 5,661 Oldest: 2020-10-25 13:45:20 +0530 Newest: 2020-11-18 09:51:39 +0530 Pending: 11 Oldest: 2021-11-04 14:21:33 +0530 Newest: 2025-11-24 11:01:11 +0530
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Viewing 9 replies - 1 through 9 (of 9 total)
Viewing 9 replies - 1 through 9 (of 9 total)
- The topic ‘Displays wrong price on Checkout Page’ is closed to new replies.