• Resolved mikewayne23

    (@mikewayne23)


    Hello guys!
    Maybe one of you could help me out: If I go to edit an order I will see the list of the ordered items, but if I take a look at one line, I’ll get something like:

    Product A … EUR 50,00 … 5x … EUR 50,00

    And the price of product A is EUR 10,00, so the second column shows the total price, not the single price. Any idea how to change it?

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    I’ve tested an order on my site and it looks correct.


    Link to image: https://cld.wthms.co/9vhbus

    1, Can you take a screenshot to show the error? I recommend https://snag.gy for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and IE.

    2, This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter mikewayne23

    (@mikewayne23)

    Here’s a screenshot of how it looks like: https://prnt.sc/nd355i

    Hi,

    Thanks for your screenshot.

    Have you tried the conflict test I’ve mentioned above? That would lead to the culprit plugin/theme and narrow down the cause.

Viewing 3 replies - 1 through 3 (of 3 total)
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