Displays on all products even when inactive

  • Resolved 3bsstudio

    (@3bsstudio)


    2 years, 3 months ago

    I have installed for use on one product and it works well. However, every other product page now has a large gap where measurement table would be (above add to cart button) even though it is inactive on every other product. The loading GIF also displays in this space on products where the plugin is not active.

    Also, there is no gap between Minimum Price and the pound sign:
    Currently looks like: Minimum Price￡4.00/m
    Should look like: Minimum Price ￡4.00/m
    ( https://bbqgasbottles.co.uk/shop/bbq-fittings/lpg-gas-hose/ )

    Have submitted a ticket but heard nothing back.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author apurbajnu

    (@apurbajnu)

    Hello Stuart,
    Please check the ticket you have submitted. Sorry for the late response. May you please respond to the ticket you have submitted on our site? Please send your admin access. One of our support members will help you to solve the issue.

    Best Regards,
    Apurba

    Thread Starter 3bsstudio

    (@3bsstudio)

    Had no way of checking ticket already submitted as I received nothing from you.

    Have sorted the issue by using a different plugin that does the same job. No issues with that.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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