Displaying shortcode in email

I am trying to add the shortcode to the completed email so the user gets emailed the information. Here is my code in the customer completed order email:

$carrier 	= do_shortcode( '[carrier_name]' );
$date 		= do_shortcode( '[pickup_date]' );
$tracking 	= do_shortcode( '[track_code]' );

<p>Your order has been picked up by <?php echo $carrier; ?> on <?php echo $date; ?>. Your track code is <?php echo $tracking; ?>.</p>

This prints out ‘[carrier_name]’ instead of the actual value, so what other code do I need to add to this template so that shortcode works?

• This topic was modified 8 years, 1 month ago by navyspitfire.