Displaying as “null reviews for {product name}”

  • Resolved tdelsack

    (@tdelsack)


    3 years, 7 months ago

    Hey – great plugin. I’m having a strange issue, and I wonder if you can help.

    Here’s a screenshot and video: https://imgur.com/a/M5DNj30

    For about 1 second, the correct number of reviews is shown, then it reverts to null for the number of reviews. I tried doing a var_dump($count) and it does the same thing.

    Let me know if you have any further questions!

    Tyler

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin!

    I see that you customized the review section with bespoke code. Most likely, there is some JS code that removes the reviews count. To troubleshoot it, please try deactivating plugins and temporary switching to any official WordPress theme.

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Displaying as “null reviews for {product name}”’ is closed to new replies.