Displayed icons are not corresponding with selected ones.

  • Resolved LukeSeven

    (@lukeseven)


    3 years, 8 months ago

    Hi,

    I really love your plugin, however, I need to report this glitch after the latest update. All the icons available don’t correspond with the selected one from the settings. For instance: I am getting home icon instead of simple arrow. If other arrows are selected in the settings, for instance: the bold arrow… music note icon is being displayed on the website instead.

    You can check the website to see the home icon instead of the selected arrow.

    Thank you for looking into this issue in advance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Tanvirul Haque

    (@tanvirul)

    Hi @lukeseven

    We are sorry for the inconvenience. It might be conflicting with your theme or any plugin.

    Could you do a plugin compatibility check by doing these steps to identify the error :

    => Deactivate all of your additional plugins except Smooth Back To Top Button plugin.

    => See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

    If the plugin conflict check doesn’t help, please send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue by installing your theme on our local setup.

    You can upload the theme file in Dropbox or Google Drive and send the download link here directly.?

    Looking forward to hearing from you soon.

    Thank you

Viewing 1 replies (of 1 total)
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