Display Ticket Option not working

  • Resolved akimbokm

    (@akimbokm)


    1 year, 10 months ago

    I am helping a pro-bono client with their website. They have a problem with imported events not showing the Eventbrite ticketing option like it used to, it just shows script code at the top of the post. If I turn the “Display ticket option after event” option off the code goes away, but both the non-modal and pop-up options are showing the code.

    I have disabled the option for now but I have a screenshot of the code

    Any idea what I can do to make this work again? Thank you.

    (I am also submitting this question to your website support but since I don’t hold the license I’m not sure they will answer.)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Rajat Patel

    (@rajat1192)

    Hello @akimbokm ,

    Thank you for reaching out to us, and sorry for experiencing the trouble,

    We’ve fixed the issue in the updated plugin below. We will update the plugin very soon, till then you can use the below plugin. once done, if still you have any issues or questions, please contact us on our website.

    The updated plugin link : https://www.dropbox.com/s/4h0mc1xxvngfdpm/import-eventbrite-events.zip?dl=1

    Thanks & Regards,
    Xylus Themes

    I also have this problem with the embed code displaying as text on the screen. I am running 1.6.7.

    When I loaded the update linked above, it completely broke the display/layout of the page. I had to go back to 1.6.7.

    My problem occurs when I import to ‘The Events Calendar.’ On my site, I do imports to both ‘Eventbrite Events’ and ‘The Events Calendar.’ The imports I made to ‘Eventbrite Events’ are displaying correctly, without any problem, but the imports I made to ‘The Events Calendar’ show the embed code as text on the screen.

    I first noticed the problem last week, when the events I had imported over a month ago, into ‘The Events Calendar’ showed the embed code as text. They were displaying correctly when I first imported the events into ‘The Events Calendar.’

    Thank you for your work on this plugin. I know these bugs can be a real pain.

    Plugin Contributor Rajat Patel

    (@rajat1192)

    Hello @d37k0,

    Sorry for experiencing the trouble,

    We have fixed the issue in the plugin’s latest version(1.6.8), please update the import Eventbrite events plugin. once done, if still an issue please contact us on our website.

    Thanks & Regards,
    Xylus Themes

    Thread Starter akimbokm

    (@akimbokm)

    Thank you very much for the quick update! Site looks beautiful again.

    Plugin Author Xylus Themes

    (@xylus)

    Hello @akimbokm ,

    Happy to help! We will appreciate if you can post review about plugin and support here.
    Thank you so much for your time!

Viewing 5 replies - 1 through 5 (of 5 total)
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