• Resolved fouadabuhattab

    (@fouadabuhattab)


    Hi everyone, In my store, there are a lot of simple and variable products, the problem is when the products become out of stock, with the simple product the price is displayed without any problem, But in variable products the price is unavailable, how can I display it?

    also notice some variable products don’t display the price when the product is in stock

    For explanation, my website has a lot of variations used in the product’s

    This is the system report copied from the status for support

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://smartbody.me
    Site address (URL): https://smartbody.me
    WC Version: 6.9.4
    REST API Version: ? 6.9.4
    WC Blocks Version: ? 8.3.3
    Action Scheduler Version: ? 3.5.2
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: ar
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 1 GB
    PHP Time Limit: 3000
    PHP Max Input Vars: 10000
    cURL Version: 7.85.0
    OpenSSL/1.1.1q
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.10-MariaDB
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.9.4
    WC Database Prefix: GcR5rtW_
    Total Database Size: 119.81MB
    Database Data Size: 95.19MB
    Database Index Size: 24.62MB
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    ### Post Type Counts ###
    
    attachment: 3499
    banners: 1
    cms_block: 5
    custom_css: 4
    customize_changeset: 7
    elementor_library: 15
    elementskit_content: 6
    elementskit_template: 2
    is_search_form: 2
    mc4wp-form: 1
    mega_menu: 5
    nav_menu_item: 31
    page: 14
    popup: 4
    popup_theme: 8
    portfolio: 9
    post: 35
    post-wcode: 8
    product: 580
    product_variation: 878
    revision: 1503
    shop_coupon: 23
    shop_order: 3663
    shop_order_refund: 51
    wc_whsm: 1
    woodmart_layout: 1
    woodmart_sidebar: 1
    woodmart_slide: 3
    wpcf7_contact_form: 1
    wpcode: 5
    yith_wcan_preset: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (22) ###
    
    All-in-One WP Migration: by ServMask – 7.65
    bunny.net: by bunny.net – 1.0.8
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.3
    Contact Form 7: by Takayuki Miyoshi – 5.6.3
    Datalayer for WooCommerce: by Array é Vida – 2.0.4
    Duplicator Pro: by Snap Creek – 4.5.7
    Elementor Pro: by Elementor.com – 3.7.7
    Elementor: by Elementor.com – 3.7.7
    Loco Translate: by Tim Whitlock – 2.6.2
    LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.6.2
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 3.0.6
    Rank Math SEO: by Rank Math – 1.0.98.2
    SMSA Shipping (official): by SMSA Express – 1.3
    States, Cities, and Places for WooCommerce: by Kingsley Ochu – 1.3.2
    WooCommerce Tap Payment Gateway: by Waqas Zeeshan – 2.0
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.22
    
    WebP Express: by Bj?rn Rosell – 0.25.5
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.14
    WooCommerce: by Automattic – 6.9.4
    Woodmart Core: by  – 1.0.34
    WP Rocket: by WP Media – 3.12.1
    
    ### Inactive Plugins (31) ###
    
    Admin Menu Editor: by Janis Elsts – 1.10.3
    Branda: by WPMU DEV – 3.4.8
    Discount Rules and Dynamic Pricing for WooCommerce: by Asana Plugins – 5.10.0
    Flexible Shipping: by Octolize – 4.14.1
    GAinWP Google Analytics Integration for WordPress: by IntelligenceWP – 5.4.6
    Google Listings and Ads: by WooCommerce – 2.1.2
    Hide Dashboard Notifications: by WPRepublic – 1.2.1
    Integrate Firebase: by dalenguyen – 0.9.1
    Kirki Customizer Framework: by David Vongries – 4.0.24
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10
    Meta Box: by MetaBox.io – 5.6.7
    Min and Max Quantity for WooCommerce: by BeRocket – 1.3.2.4
    MK Toolkit: by Malak Younan – 1.0.0
    mPDF addon for PDF Invoices: by WebToffee – 1.0.6
    MStore API: by InspireUI – 3.6.9
    Notifier for Phone: by QODR – 0.5.1
    OTP Login/Signup Woocommerce Premium: by XootiX – 2.1
    Pods - Custom Content Types and Fields: by Pods Framework Team – 2.9.7
    Popup Maker: by Popup Maker – 1.16.9
    PW Advanced Woo Reporting: by Proword – 7.0
    Safe SVG: by 10up – 2.0.3
    Slider Revolution: by ThemePunch – 6.5.31
    Template Library and Redux Framework: by Extendify – 4.3.18
    User Role Editor: by Vladimir Garagulya – 4.63.1
    Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.10
    WPML Multilingual CMS: by OnTheGoSystems – 4.4.2
    WPML String Translation: by OnTheGoSystems – 3.1.4
    WPML Translation Management: by OnTheGoSystems – 2.10.2
    WP SMS: by VeronaLabs – 5.8.2
    YITH WooCommerce Badge Management: by YITH – 2.9.0
    YITH WooCommerce Barcodes Premium: by YITH – 2.0.10
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: SAR (?.?)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    Terms and conditions: #6992 - /return-policy/
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: https://xtemos.com
    Child Theme: ?
    Parent Theme Name: Woodmart
    Parent Theme Version: 6.5.4
    Parent Theme Author URL: https://themeforest.net/user/xtemos
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
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    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-28 09:09:27 +03:00
    Options: ?
    Notes: 99
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 5,987
    Oldest: 2022-09-21 11:38:24 +0300
    Newest: 2022-09-27 12:26:28 +0300
    
    Failed: 784
    Oldest: 2022-09-26 18:08:11 +0300
    Newest: 2022-09-27 06:00:07 +0300
    
    Pending: 53
    Oldest: -0001-11-30 03:06:52 +0306
    Newest: 2022-09-30 18:55:09 +0300
    
    ### Status report information ###
    
    Generated at: 2022-09-27 12:44:44 +03:00
    

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @fouadabuhattab

    I understand that some variable products do not display the price even when they are in stock and certainly not when out of stock. This is not the case with simple products, though.

    Thanks for sharing the System Status Report.

    1. The child theme you are using overrides many WooCommerce templates and some overrides are outdated. Please refer to our documentation on how to update outdated templates: https://woocommerce.com/document/fix-outdated-templates-woocommerce/

    2. Pending: 53

    Please go to WooCommmerce > Status > Scheduled Actions > Pending and try manually running the pending actions. It is possible that there’s probably something stuck in the action scheduler which is hindering normal behavior.

    If these do not make a difference, then we’d suggest isolating the issue by deactivating all plugins except the WooCommerce and switching your theme to Storefront to check if you see the same behavior. The conflict test can help narrowing down to the tool causing the issue. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how it goes.

    Thread Starter fouadabuhattab

    (@fouadabuhattab)

    Hi @margaretwporg, I requested the woodmart theme update is their woo-commerce templates in the theme files

    I run the pending actions but the problem is still existing

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hello!

    Have you tried using another theme as Storefront?

    Does the problem persist using the other theme?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘display the product price for out of stock products’ is closed to new replies.