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  • Resolved fprati

    (@fprati)


    8 months ago

    Hello,

    we have defined a pop-up to show up on all pages except one page (the target page), but the behavior is erratic, most of the times it shows on all pages including the one we want to exclude. I see that other people report the problem: if it’s a conflict with other plugins, can we have a list of such “incompatible” plugins, please?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fprati

    (@fprati)

    Any answer, please?

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @fprati

    We apologize for the delayed response. Could you please confirm the Popup builder version you are uisng? It appears that there is a conflict with antoher plugin or theme. Could you please check this.

    Should you have any questions, you can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.

    Best Regards

    Plugin Support Jawad Ahmed

    (@jawada)

    Hello @fprati ,

    I wanted to follow up on the issue you were experiencing. Were you able to update your plugin to the latest version? Since I haven’t heard from you in over two weeks, I’ll go ahead and mark this thread as resolved. However, if you have any further questions or need assistance, please don’t hesitate to reach out to our dedicated support team.

    You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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