• Resolved fdanell

    (@fdanell)


    Hi,
    My products shows up with 25% VAT added on the products in our facebook store. Can I somehow remove the VAT on the prices?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    My products shows up with 25% VAT added on the products in our facebook store. Can I somehow remove the VAT on the prices?

    In general Facebook for WooCommerce will align to what is set for your shop. For reference: https://docs.woocommerce.com/document/facebook-for-woocommerce/#how-can-i-get-facebook-to-display-prices-including-tax – there is no setting to remove taxes for facebook only.

    What you could as a workaround is to setup the products twice for the sync only. You can then hide then from your shop and use the “exclude category” to only sync the products you have setup for the sync (with prices without tax).

    Last but not least there is a filter in the code that seems to be relevant. A web developer can try and use this: https://github.com/woocommerce/facebook-for-woocommerce/blob/42012d4347324db05d379b74471479fe9c35db85/includes/Products.php#L396 to apply custom code for this.

    Hope this helps a bit!

    Kind regards,

    Thread Starter fdanell

    (@fdanell)

    Hi,
    Thanks for a quick answer. Hmm I understand. Where does your plugin get that 25% from that is added on our facebook products? In “tax rates” our store has 0% VAT added, except EU countries which have 25% added. Maybe your plugin chooses a EU country as a basis for VAT calculation when generating the feed?

    Plugin Support nicw.a11n

    (@nicw)

    Hi @fdanell

    Is it possibly using your shop base address for the calculation? That might explain how the tax is being included.

    Setting the Facebook price in the product will override tax settings, and always fall back to the Facebook price.

    Facebook price
    Link to image: https://d.pr/i/ihjLNu

    Thread Starter fdanell

    (@fdanell)

    I did not know about the price override, that’s awesome, it does fix my problem although with some work.

    Yes, my base address is in a EU country so that makes sense.

    Consider implementing a “generate prices without vat” option. There’s a lot of Europeans out there that wants to sell outside of the EU, and when they do, 0% vat are to be added.

    Have a great day

    Hey @fdanell,

    I did not know about the price override, that’s awesome, it does fix my problem although with some work.

    I’m glad to hear that offers you a way to resolve your problem!

    We appreciate all input into our products and any ideas to improve them. I would invite you to post about this on our ideas board so that our product teams are aware of the problems you’ve had: https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=398356

    I’ll mark this topic as resolved for now but please don’t hesitate to open a new topic if you have any further problems.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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