display on tablet isn’t right

  • Resolved ruthbillheimer

    (@ruthbillheimer)


    7 years, 11 months ago

    I am trying to fix a website for a community association and I chose Heidi theme because it came up one of the best on Google Pagespeed. I think it’s really a great theme and so easy to customise, etc. I have already got help from this forum so here I am again.
    I want this site to be visible on all platforms, both orientations. It’s fine on desktop, mobile phone, and Samsung tablet in portrait orientation. But on the tablet in landscape, the sidebar is covering the post itself. On the phone, in landscape the “sidebar” goes to the bottom of the post so it’s perfectly readable.
    It’s such a shame as I love the theme and I’ve got so much of it sorted out now.
    UPDATE:
    It’s not the browser, it does the same in Chrome and Firefox.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Alexa

    (@alexamayw)

    Hmm, very strange. I’m trying on some different devices but I can’t seem to recreate the problem. Are you using any plugins? I’d try temporarily disabling any plugins to see if they might be causing the issue. Otherwise do you think you could send me either a link to the site (not sure if it’s the same one you posted in your lost topic; I see that one is currently locked) or a screencap of the issue so I can try to look into it further…?

    Thread Starter ruthbillheimer

    (@ruthbillheimer)

    I’ve disabled the “coming soon” plugin so you can get to the URL fagley.org.uk.

    I don’t know how to do a screencap on my tablet! which is where the problem is. It’s a samsung with android.

    Thread Starter ruthbillheimer

    (@ruthbillheimer)

    I’ve found out the problem – I had altered the screen width in the Additional CSS bit of the customiser. I’ve deleted that bit of code and now it’s fine!

    Theme Author Alexa

    (@alexamayw)

    Great! I’m marking this topic as resolved then; feel free to start a new one if you run into any other issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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