Display of thumbnails is blurry

Dear @mengana,
Thank you for the report.

Please try the following solution.

Let us know how it works.

Sincerely,

Hi
Thank you for the quick answer.
I changed the settings exactly as indicated but unfortunately it didn’t work: the thumbnails are still blurry.
What can I do?

Thanks in advance!
Bettina

Dear @mengana,
Thank you for the response.

What dimensions did you add in that field?
Can we have a screenshot with the settings from your end?

Sincerely,

Hi, just 500 x 500 (as it was adviced in your link)
Image dimensions are 0 x 0 px
and Generated thumbnail dimensions 500 x 500 px
Image quality 100%

Kind regards
Bettina

Dear @mengana,
Thanks for the response.

Looks like you the thumbnail dimensions at your site are 500×199, so please recreate the thumbnail again.

Can we have a few screenshots from your end ?

Sincerely,

Hi
I see which is the problem: while entering 500 x 500 in “Generated thumbnail dimensions”, the system makes the images 500 wide, but since they are in landscape format, the height will be < 500 and that makes them to look like blurry.
I’ve tried with “Generated thumbnail dimensions” = 0 x 500 and now it looks like sharp enough, but the thumbnails are as big as the original images and so everything is slower….
Any idea how can I solve the problem?
Thanks in advance!

Dear @mengana,
Thank you for your response.

The thumbnails look great, indeed.

Please note that the values can be 800×800 as well.

The problem here is to either have smaller thumbnails to load faster or bigger ones that will look good.

Sincerely,

Dear Asya, now I’ve used 800×800 and the thumbnails look like acceptable.
Thank you very much for your support!
Kind regards
Bettina