Display mode doesn’t change how accordion is displayed

  • Resolved doriefish

    (@doriefish)


    3 years, 10 months ago

    Hi,

    I am just testing your plugin as looking for an accordion with categories. When I change the display mode to any of the options it always displays the same as the default. Any ideas why?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @doriefish ,

    Have you set the categories for your FAQ’s. The “Simple accordion by category” and “Category accordion” would display the categories that FAQ belongs to. So while adding your faq’s, it should have been assigned to a particular category. Was that done?

    Waiting to hear back from you.

    Kind Regards.

    Thread Starter doriefish

    (@doriefish)

    Hello, thanks for your reply ??

    Yes I believe so. There are two categories:

    https://snipboard.io/xzlU4X.jpg

    I have an FAQ in each one:

    https://snipboard.io/YcPZCT.jpg

    I selected the simple accordion by category:

    https://snipboard.io/RYrWJL.jpg

    I used the shortcode on the page and it shows like this:

    https://snipboard.io/Iomgnf.jpg

    No categories. I must have missed something?

    Thanks

    Hi @doriefish ,

    Have you created the FAQ’s using our groups. As of now, the groups will display only the simple accordion. It won’t display the other category accordions.

    Can you please try removing the groups from all faq’s and try it again?

    We already have this in our backlog. We just included the simple accordion in our groups initial version. We will be including the other accordions also in our coming releases.

    I will make sure to let you know once this is ready and pushed up.

    Do try it and let me know what happens.

    Kind Regards.

    • This reply was modified 3 years, 10 months ago by pauplesupport.
Viewing 3 replies - 1 through 3 (of 3 total)
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