Display error on front end

  • Resolved ssharmaraven5

    (@ssharmaraven5)


    6 years, 3 months ago

    Hi there,

    I had a situation where customer entered Postal code not matching their location address. The plugin did not calculate shipping prices and neither showed error about it, leaving customer wondering why they cannot process the order. Is there a way this error can be showed on frontend in cases like these ?

    thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @ssharmaraven5,

    I think I’ve had a different experience attempting to follow your steps. To explain I used a zip code in an entirely different state, but did your customer by chance use a zip code that was valid in the city or state? Maybe the typo was still technically correct?

    Nonetheless, I see these errors when the zip code doesn’t match at the state level.


    Link to image: https://cld.wthms.co/M1uwhT


    Link to image: https://cld.wthms.co/2RCCMH

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi again,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Display error on front end’ is closed to new replies.