Display error in Elementor popup

  • Resolved scampik84

    (@scampik84)


    3 weeks, 3 days ago

    On this page, I have a button called Price calculation, when you press it, a popup opens .. in this popup there is a forminator form .. but alas, it duplicates the select item under the original, it is inactive and just displayed. However, it only does this if the form is embedded in a popup. If I paste it directly into the page, it displays fine.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @scampik84

    Hope this message finds you well.

    After testing on my site I could not reproduce the issue, could you please provide this information?

    – Elementor version
    – Elementor Pro version

    Additionally, could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

    Best regards,
    Laura

    Thread Starter scampik84

    (@scampik84)

    Trying to share image with you in url https://ibb.co/LpZTvQG

    the problem is with the image in the popup, the form is inserted directly below it and there is no problem here. If I switch to the ajax method in the settings, it starts working correctly, but again it’s terribly slow, so it can’t be used that way.

    elementor Verze 3.25.3
    elementor PRO Verze 3.25.1

    to visit the site, you need to check that you are visiting a non-secure version. since it’s a test environment, I don’t have SSL installed there.

    link for image on my google drive https://drive.google.com/file/d/1kxKwzlO9iQOm_iDzdF89a6aQbM3buxL-/view?usp=drive_link
    in this picture you could see that select form is there twice .. the second one is not function. it is just like a little clon and every other select field make this same because if I choose item in first one the second is going to be show etc.

    and for your form data
    https://drive.google.com/file/d/1VTyAKogk00cAZqEeAjqMedvcL_GkDGL8/view?usp=drive_link

    Thread Starter scampik84

    (@scampik84)

    I noticed one more thing. If I am logged in to the WP administration, everything is displayed correctly. But if I log out, this error starts to appear

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @scampik84

    I’m afraid I couldn’t access your form export because you didn’t enable access, please update the share so we can access it.

    Please take a look at this document to learn more:
    https://support.google.com/drive/answer/2494822?hl=en&co=GENIE.Platform%3DDesktop

    I noticed one more thing. If I am logged in to the WP administration, everything is displayed correctly. But if I log out, this error starts to appear

    In this case, your issue might be related to the cache, can you please change the form load method in the form editor -> behavior tab?

    View post on imgur.com

    Kind Regards
    Amin

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @scampik84

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Best Regardsa
    Patrick Freitas

Viewing 5 replies - 1 through 5 (of 5 total)
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