Display Empty Report

  • Resolved aryalucky

    (@aryalucky)


    2 years, 9 months ago

    Into database cartflows_ca_cart_abandonment table show data but not display any data on report?

Viewing 1 replies (of 1 total)

  • Hello @aryalucky,

    Thank you for choosing our product and writing in!

    Can you please check the status of the abandoned order in the database?

    It seems that the orders are captured but not able to convert into the abandoned order because of the disabled cron. Have you disabled WP-Cron?

    If yes, you need to either enable it or use an external cron service from your hosting provider in order to fix the issue.

    Read more: Abandoned Orders Not Capturing

    Hope this helps.

    Let us know how it goes.

Viewing 1 replies (of 1 total)
  • The topic ‘Display Empty Report’ is closed to new replies.