Display dynamic price does not work

  • Dynamic pricing functionality is currently experiencing issues. Despite setting up bulk pricing for individual products, the discounted price only reflects in the cart after the product is added. This discrepancy can be confusing for customers, who may expect the discounted price to display immediately upon reaching the bulk quantity threshold. Previously, the price would adjust according to the product quantity shown in the counter, ensuring clarity for shoppers.

    Furthermore, there’s an ongoing issue where if a customer removes items from their cart, thereby reducing the quantity below the bulk threshold, and then re-visit the product, the bulk discount still applies. This inconsistency can lead to confusion and frustration for customers, as they may not understand why the discount persists despite adjusting their order quantity.

    • This topic was modified 8 months, 1 week ago by zaida01.

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  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    We are sorry for the late response.

    We designed our Redis plugin to calculate dynamic pricing on the single product page based on the total class of the visibility components including name/price from WooCommerce add-to-cart (By Woo default set class =”summary”). It seems your single product page is customized by another 3rd plugin, which causes the conflict. To make it perform properly, the custom class by that 3rd plugin must be renamed to “summary” by default WooCommerce.

    Regarding: The price does not update when decreasing the number of purchased products => Currently, we can not access your site, as we checked it seems you are not enabling the product discount rule function, and the discount notification displays seem not to be created by our plugin.

    Best regards.

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