• Resolved juniortopanotti

    (@juniortopanotti)


    I wanna know where i configure the order of my shop products? Display options is not showing and Customize > Woocommerce > Products Catalog is not showing!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    You should be able to customize the order of the products on the page using the options under Customize > WooCommerce > Product Catalog > Default Product Sorting:

    Sorting
    Link to image: https://cld.wthms.co/UA32Jb

    If you aren’t seeing those options, there are a bunch of things that could be going wrong.

    I’d like to know more about your site; could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response. You’re welcome to remove the site’s URL from the report if you’d like to keep it private.

    Thread Starter juniortopanotti

    (@juniortopanotti)

    In my options doesnt show this. Here are print of configurations:
    https://prntscr.com/omphzk

    
    ### WordPress Environment ###
    
    WC Version: 3.6.5
    Log Directory Writable: ?
    WP Version: ? 5.0.3 - Há uma nova vers?o do WordPress disponível (5.2.2)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: pt_BR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.33-0ubuntu0.16.04.5 - Nós recomendamos o uso do PHP vers?o 7.2 ou superior para maior performance e seguran?a. Como atualizar a vers?o do seu PHP
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.27-0ubuntu0.16.04.1
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? O seu servidor n?o possui a classe SoapClient ativada - alguns métodos de pagamento que usam SOAP podem n?o funcionar como esperado.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.6.5
    WC Database Prefix: MI52i28_
    MaxMind GeoIP Database: ?
    Tamanho total do banco de dados: 17.28MB
    Tamanho dos dados do banco de dados: 13.70MB
    Tamanho do índice do banco de dado: 3.58MB
    MI52i28_woocommerce_sessions: Dados: 0.13MB + índices: 0.02MB
    MI52i28_woocommerce_api_keys: Dados: 0.02MB + índices: 0.03MB
    MI52i28_woocommerce_attribute_taxonomies: Dados: 0.02MB + índices: 0.02MB
    MI52i28_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índices: 0.06MB
    MI52i28_woocommerce_order_items: Dados: 0.02MB + índices: 0.02MB
    MI52i28_woocommerce_order_itemmeta: Dados: 0.06MB + índices: 0.03MB
    MI52i28_woocommerce_tax_rates: Dados: 0.02MB + índices: 0.06MB
    MI52i28_woocommerce_tax_rate_locations: Dados: 0.02MB + índices: 0.03MB
    MI52i28_woocommerce_shipping_zones: Dados: 0.02MB + índices: 0.00MB
    MI52i28_woocommerce_shipping_zone_locations: Dados: 0.02MB + índices: 0.03MB
    MI52i28_woocommerce_shipping_zone_methods: Dados: 0.02MB + índices: 0.00MB
    MI52i28_woocommerce_payment_tokens: Dados: 0.02MB + índices: 0.02MB
    MI52i28_woocommerce_payment_tokenmeta: Dados: 0.02MB + índices: 0.03MB
    MI52i28_woocommerce_log: Dados: 0.02MB + índices: 0.02MB
    MI52i28_commentmeta: Dados: 0.02MB + índices: 0.03MB
    MI52i28_comments: Dados: 0.06MB + índices: 0.09MB
    MI52i28_links: Dados: 0.02MB + índices: 0.02MB
    MI52i28_options: Dados: 6.28MB + índices: 0.06MB
    MI52i28_postmeta: Dados: 4.45MB + índices: 1.95MB
    MI52i28_posts: Dados: 1.42MB + índices: 0.23MB
    MI52i28_sgpb_subscribers: Dados: 0.02MB + índices: 0.00MB
    MI52i28_sgpb_subscription_error_log: Dados: 0.02MB + índices: 0.00MB
    MI52i28_shipment_batch_process: Dados: 0.02MB + índices: 0.00MB
    MI52i28_termmeta: Dados: 0.02MB + índices: 0.03MB
    MI52i28_terms: Dados: 0.02MB + índices: 0.03MB
    MI52i28_term_relationships: Dados: 0.09MB + índices: 0.06MB
    MI52i28_term_taxonomy: Dados: 0.02MB + índices: 0.03MB
    MI52i28_usermeta: Dados: 0.17MB + índices: 0.11MB
    MI52i28_users: Dados: 0.02MB + índices: 0.05MB
    MI52i28_wc_admin_notes: Dados: 0.02MB + índices: 0.00MB
    MI52i28_wc_admin_note_actions: Dados: 0.02MB + índices: 0.02MB
    MI52i28_wc_customer_lookup: Dados: 0.02MB + índices: 0.03MB
    MI52i28_wc_download_log: Dados: 0.02MB + índices: 0.03MB
    MI52i28_wc_order_coupon_lookup: Dados: 0.02MB + índices: 0.03MB
    MI52i28_wc_order_product_lookup: Dados: 0.02MB + índices: 0.06MB
    MI52i28_wc_order_stats: Dados: 0.02MB + índices: 0.05MB
    MI52i28_wc_order_tax_lookup: Dados: 0.02MB + índices: 0.03MB
    MI52i28_wc_product_meta_lookup: Dados: 0.05MB + índices: 0.09MB
    MI52i28_wc_webhooks: Dados: 0.02MB + índices: 0.02MB
    MI52i28_woo_shipment_status_email: Dados: 0.02MB + índices: 0.00MB
    MI52i28_woo_shippment_provider: Dados: 0.02MB + índices: 0.00MB
    MI52i28_yoast_seo_links: Dados: 0.30MB + índices: 0.16MB
    MI52i28_yoast_seo_meta: Dados: 0.05MB + índices: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 617
    custom_css: 1
    customize_changeset: 2
    nav_menu_item: 30
    page: 6
    popupbuilder: 1
    post: 10
    product: 265
    revision: 98
    scheduled-action: 16
    shop_coupon: 1
    shop_order: 15
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (23) ###
    
    Autoptimize: por Frank Goossens (futtta) – 2.5.1
    Contact Form 7: por Takayuki Miyoshi – 5.1.3
    Google Tag Manager for WordPress: por Thomas Geiger – 1.9.2 – N?o testado com a vers?o ativa do WooCommerce
    Elementor: por Elementor.com – 2.6.7
    Google Analytics Dashboard for WP (GADWP): por ExactMetrics – 5.3.8
    Limit Login Attempts Reloaded: por WPChef – 2.9.0
    Melhor Envio v2: por Melhor Envio – 2.5.14
    myStickymenu: por Premio – 2.1.7
    Ocean Extra: por OceanWP – 1.5.10
    Popup Builder: por Sygnoos – 3.44
    Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.1
    Tawk.to Live Chat: por Tawkto – 0.3.8
    WC Custom Add to Cart labels: por Rynaldo Stoltz – 1.2
    Advanced Shipment Tracking for WooCommerce: por zorem – 2.3
    Woo Title Limit: por Dima W. – 1.4.4 – N?o testado com a vers?o ativa do WooCommerce
    WooCommerce Extra Checkout Fields for Brazil: por Claudio Sanches – 3.6.1 – N?o testado com a vers?o ativa do WooCommerce
    Portal do Stripe para WooCommerce: por WooCommerce – 4.2.3
    WooCommerce Menu Cart: por Jeremiah Prummer
    Ewout Fernhout – 2.7.5
    
    WooCommerce PagSeguro: por Claudio Sanches – 2.13.1 – N?o testado com a vers?o ativa do WooCommerce
    WooCommerce: por Automattic – 3.6.5
    Yoast SEO: por Equipe da Yoast – 11.7 – N?o testado com a vers?o ativa do WooCommerce
    WP Super Cache: por Automattic – 1.6.9
    WPForms Lite: por WPForms – 1.5.4.1
    
    ### Inactive Plugins (4) ###
    
    Akismet Anti-Spam: por Automattic – 4.1.2
    WooCommerce Admin: por WooCommerce – 0.16.0
    WooCommerce Correios: por Claudio Sanches – 3.7.2
    WooCommerce Correios - Cálculo de Frete na Página do Produto (CFPP): por Lucas Bustamante – 3.1.4 – N?o testado com a vers?o ativa do WooCommerce
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: BRL (R$)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base da loja: #27 - /loja/
    Carrinho: #28 - /carrinho/
    Finalizar compra: #29 - /finalizar-compra/
    Minha conta: #30 - /minha-conta/
    Termos e condi??es: ? Página n?o definida
    
    ### Theme ###
    
    Name: OceanWP
    Version: 1.6.8
    Author URL: https://oceanwp.org/about-me/
    Child Theme: ? – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php
    
    ### Action Scheduler ###
    
    Complete: 16
    Oldest: 2019-07-31 22:25:09 +0000
    Newest: 2019-07-31 22:26:14 +0000
    
    Pending: 0
    Oldest: –
    Newest: –
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for including that screenshot! It doesn’t look like it matches up at all with what I can see on my test site:

    Customizer
    Link to image: https://cld.wthms.co/Ic663v

    I went through the system status report and don’t see any indications as to why you’d have different options in the Customizer.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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