Disk quota exceeded

  • Resolved mewol

    (@mewol)


    1 year, 2 months ago

    Hey,

    for a while we always get an error that our disk quota has exceeded:

    [22-Jan-2024 13:15:47]?Komprimiere Dateien als ZipArchive. Bitte habe einen Moment Geduld.
    [22-Jan-2024 13:50:23]?WARNUNG: ZipArchive::close(): Write error: Disk quota exceeded
    [22-Jan-2024 13:50:25]?FEHLER: Das ZIP-Archiv liefert den Status Write error: Disk quota exceeded

    When checking our webspace on IONOS though, I can see that 18GB out of 27GB are used. So there should be plenty of room to create a backup, right?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @mewol,

    I think you have reached the maximum number of files, you can take a look at their documentation here:

    https://www.ionos.com/help/hosting/managing-disk-space/maximum-number-of-files-in-ionos-hosting/

    Thread Starter mewol

    (@mewol)

    Thanks for your answer @duongcuong96!

    That doesn’t seem to be the problem. 77.626 out of 262.144 files are used. Can I give you any more additional info to investigate the problem?

    Cam on anh ??

    Plugin Support happyAnt

    (@duongcuong96)

    @mewol

    hmm strange, maybe try switching to Tar instead?

    Or you can try the following:

    Split the big backup job into smaller ones. For example, create one job for database, themes, and plugin backup, and another job specifically for backing up the uploads folder.

    Additionally, ensure that you exclude all folders that are not related to your site. You can create a separate job specifically for backing up these files. Also, exclude any folders created by other backup plugins to prevent duplicated files.

    Thread Starter mewol

    (@mewol)

    @duongcuong96

    I splitted the backup into 4 parts. It works now, thank you!

    But now the backups are in 4 folders, instead of one, in case the backup is needed. How to proceed now, if I want to use the backup? Do I just have to put all the files etc. of the 4 folders into one folder?

    And also in every folder there is a manifest.json and a backwpup_readme.txt. How to proceed here? Because I can’t move them in just one folder because of name conflicts.

Viewing 4 replies - 1 through 4 (of 4 total)
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