Discover Card Error Message

  • Resolved mincioni

    (@mincioni)


    2 years, 3 months ago

    Our current settings for accepted cards are Visa, MC & Amex only. Discover is disabled at Authorize.net. Some customers will try to use their Discover card anyway which returns this error message after they submit it: “Payment errors: The configuration with processor is invalid. Call Merchant Service Provider.” After seeing this message, they usually assume something is wrong with our site and abandon checkout. Can this this error message be changed to “Discover cards are not accepted. We accept Visa, MC & Amex. Please resubmit.”

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  • Plugin Author cardpaysolutions

    (@cardpaysolutions)

    Hello. Unfortunately, that specific error is not generated by our plugin. It is the message that Authorize.Net is sending in the error response. You might want to bring this to their attention to see if they can update the error message to something more useful.

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