Discount on Checkout does not apply to price

  • Resolved essave

    (@essave)


    2 years ago

    Hello,

    I’ve added a 5% discount to credit card payments to my eCommerce store, in order to encourage customers to pay by card, but unfortunately the price only updates after you press the button of Placing the order. Afterwards, it’s ok, the payment gateway is correct.
    The biggest issue is that in this way, the order goes in Woocommerce with the price without discount. And when I automatically make the invoices the price is wrong. So I need to update all the invoices manually in order to include the discount.

    Any idea how I can make that checkbox for the payment to automatically apply the discount to the price on the Checkout page?

    Thanks!

    The page I need help with: [log in to see the link]

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  • anastas10s

    (@anastas10s)

    Howdy @essave ??

    I’ve added a 5% discount to credit card payments to my eCommerce store, in order to encourage customers to pay by card, but unfortunately the price only updates after you press the button of Placing the order.

    Thanks for reaching out. Happy to help!

    Could you elaborate on how you implemented the 5% discount at your store, please?

    Any idea how I can make that checkbox for the payment to automatically apply the discount to the price on the Checkout page?

    In order to have a clearer picture of how the store is set up, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.?

    Additionally, could you also provide us with the fatal error logs (if any) under WooCommerce > Status > Logs.

    Once you’ve copied each, you can either paste them in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us.

    Looking forward to hearing from you!

Viewing 1 replies (of 1 total)
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