Discount not always applied

  • Resolved cbubny

    (@cbubny)


    7 years, 7 months ago

    Out of our previous 80 orders, 7 customers have not received their first purchase discount. I’ve analyzed each order and there is no discernible pattern. The purchases were made on different operating systems, different browsers, different locations, different products…

    I’m curious if there have been any other reports of this nature?

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  • Plugin Author Andriyan Anton

    (@multara)

    Discount apply only for already registered users

    Thread Starter cbubny

    (@cbubny)

    well good news, it’s working for non registered users also. I figured out the problem also, the discount wasn’t being applied when the user bypassed the cart and went right to checkout.

Viewing 2 replies - 1 through 2 (of 2 total)
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