Discount emails not working

Thanks for trying our plugin!

Can you please share a screenshot of your settings on “Review for Discount” tab in the plugin’s settings?

Thanks for the reply, here’s a link to the screenshot as requested: https://drive.google.com/file/d/1akXcLFaBKI9sSUlY72b1z4REH5yZSny_/view

Thanks for sharing the screenshot.

Unfortunately, I cannot tell if you enabled the review for discount option based on the provided screenshot. Can you please share a full screenshot?

Sorry, I don’t follow. The image is the full screenshot of the Review for Discount tab.

Thanks for getting back to me.

I re-checked the screenshot link you shared and now can see the full screenshot, thanks! The settings looks good. Can you please try sending a test email and share a screenshot of the success or error message displayed after clicking on ‘Send Test’ button?

Done, here’s the link: https://drive.google.com/file/d/1GKAl9dmx9wiSTh4Dt7uyUMUOZWovDIUG/view

I’ve also tried using email accounts from other domains getting the same success message but not receiving the emails.

Thanks for looking into this.

Thanks for providing additional information.

Based on the screenshot that you shared, I can only conclude that the test email was successfully sent.

I see that you are using gandi.net as an email provider. Can you please repeat the test using an email address from a well-established email provider like Gmail please?

Hi, it seems that the problem is indeed with gandi. Thanks for your help!