Discount doesn’t apply in manual order

  • Resolved Chris

    (@goodbyname)


    1 year, 4 months ago

    Hello there!

    I’m trying the free version at this point, but the main thing I would like to do is invoice my clients straight from a manual order creation (in Woocommerce Orders). I’ve created a product with user roles, which works on the front end (if logged in as the customer).

    However, logging in as admin and creating an order in woocommerce orders, after first selecting the username, doesn’t apply the user role pricing. Is there a way to do this, please? Or, the workaround, would my own admin role have to apply to that rule?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author meowcrew

    (@meowcrew)

    Hi Chris,

    The plugin considers the role of the user who creates the order (both on the frontend and backend) and applies pricing rules according to that role. That’s why, when you create an order from the wp-admin panel, you should either add the same pricing rules for the administrator role or change your role to match the user role for whom you are creating the order.

    -Meow Crew

    Thread Starter Chris

    (@goodbyname)

    Hi!

    Thanks for the reply!

    Yep, I did try that…I created another admin account with a user role of same price. Still, though, it doesn’t apply that user role price in the manual order creation. (Works perfectly on front end purchase)

    Plugin Author meowcrew

    (@meowcrew)

    Hi Chris,

    Thanks for the heads up, we checked and that one didn’t work as used in the latest plugin version, we will address it in the next plugin updates. But anyway, that’s not one of the plugin features, we don’t support user pricing rules applying on manual orders created w\o frontend iterations. We have a feature in the backlog (to apply selected user role on manually created orders), but no ETA on that yet.

Viewing 3 replies - 1 through 3 (of 3 total)
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