Discount coupon disable shipping methods

  • Resolved pediaf

    (@pediaf)


    1 year, 6 months ago

    Hello, I have a problem and it is that when I add a discount coupon to my shopping cart, the shipping methods are disabled. Without the coupon everything works according to the rules, but with the coupon it doesn’t work.

    In my store I have like this:

    CONDITION 1: Purchase over $250 free shipping

    CONDITION 2: Purchase less than $250 shipping $20

    CONDITION 3: Heavy product shipping $100

    The problem is that my client is going to make a purchase of $251 but I gave him a reward coupon of $200, his total is $51, CONDITION 2 should apply but it doesn’t.

    Can this be fixed somehow?

    • This topic was modified 1 year, 6 months ago by pediaf.
Viewing 1 replies (of 1 total)
  • Plugin Author WP Trio

    (@wooelements)

    Hello,

    There is Subtotal includes coupons which controls whether discounts are calculated into subtotal:

    Please try to check it if it’s unchecked now.

    There is also a debug mode which is helpful for finding issues with rulesets. You can enable it at WooCommerce > Settings > Shipping > Conditions > Debug mode. Once it’s enabled, it’s available in the checkout:

    Closing this now but feel free to reopen if the issue persists.

Viewing 1 replies (of 1 total)
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