• Resolved nexus_lab

    (@nexus_lab)


    Hello! We are having an issue with a discount and free shipping.

    We have added a 10% discount when a customer pays with credit card.

    We also have set a free shipping rule through Woocommerce in order customer to get free shipping in orders over 60€. Ι have the checkbox that says calculate free shipping before coupons and discounts unchecked.

    However in checkout when a user adds products that cost 60€ and chooses credit card as payment (so cart total before shipping is 60-10%=54€) he gets free shipping. How can I make the rule for discount calculated before shipping? Also, I want in checkout to have the subtotals in that order: Cart Subtotal / Credit Card Discount / Shipping

    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support komal-maru

    (@komal-maru)

    Hi @nexus_lab,

    I apologize for the delay in getting back to you.

    It seems you’re seeking to have the Free Shipping option appear after the discount generated by our plugin is calculated based on the chosen payment gateway during checkout.

    Regrettably, this feature isn’t currently supported by our plugin. The fees or discounts are calculated for the payment gateway after the shipping method is selected in the ‘Your order’ table. With our plugin, it’s feasible to include or exclude shipping fees from the cart total sum when computing discounts, but not vice versa.

    Just to clarify, the ‘Apply minimum order rule before coupon discount’ checkbox specifically pertains to WooCommerce coupon discounts and not all types of discounts.

Viewing 1 replies (of 1 total)
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