Discord users banned for no reason

  • I have a school with MemberPress + your Discord plugin that has been working properly since about September 2024. So far we haven’t had any problems: users were able to log in correctly to the server back in the day.

    However, and without apparently any reason related to MemberPress, the bot has started to expel some users from the Server. Example:

    IMG: https://pasteboard.co/wOaftcSlKvEK.png

    Out of all of them, for now 2 users have been able to re-enter the Server via the button on the website:

    IMG: https://pasteboard.co/EIufjycsr4hF.png

    Why did the bot make the decision to kick them out? Where can I find this information?

    Thanks

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