Discord Bot send welcome every month on recurring membership

  • Resolved mlasupport

    (@mlasupport)


    9 months ago

    Hi,

    Your plugin has helped a lot and I really appreciated it!

    Just a suggestion regarding bot in discord. I received feedback from my users that the bot has been sending welcome message every time their recurring subscription renewed automatically, which has caused confusion that their membership is cancelled previously. Is this something the development seeking to improve in the future?

Viewing 1 replies (of 1 total)
  • Plugin Contributor Younes

    (@vanbom)

    Hi @mlasupport


    Thank you for your feedback and for using our plugin!
    We appreciate your suggestion regarding the welcome message behavior in Discord.


    The issue you described occurs because our plugin triggers actions generated by MemberPress, and if the checkbox to send welcome messages is enabled, it will send a message upon each recurring subscription renewal. We acknowledge the confusion this may cause and will look into improving this behavior in future updates. In the meantime, we’ve opened a GitHub issue to track your request.


    Thank you for bringing this to our attention

Viewing 1 replies (of 1 total)
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