Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter shweta21

    (@shweta21)

    Hello,

    In addition to our previous message, wanted to share few things-

    1. Price is showing in INR on our site for India, in Incognito Mode
      https://i2.paste.pics/bb30bc16969a6c77e6ef59fdce1620b2.png
    2. We have price of products set in INR for India and In USD for rest of the World (All other Countries except India)

    Regards

    Thread Starter shweta21

    (@shweta21)

    Hello,

    We forgot to mention, that few days back and just for once so far, the prices were showing in USD, when we are viewing from India.
    And we simply Cleared the Cache of the Cache plugin and restart browser and checked in Incognito and everything seems OK. But that happened only once and few days back. But never after that.

    I do not know, whether that has something to do with this or not. Because thereafter, it never shows us in USD again, atleast to us.
    Anyways, if at all, we consider, that the Cache plugin could result in the showing the values in USD for India also, due to some cache reason.
    Then, in that case, what we need to enter in the Exclude list of the Cache plugin, or else do we need to enter any URL in either of below option-
    “Never Cache URLs”
    “Always Purge URLs”
    or anything in the Advanced settings or rules. Just in order to prevent showing the values in USD for India. And to correctly show the prices in INR.

    Please suggest

    Regards

    Hi,

    Thanks for using our plugin and reaching out to us.

    You seem to be using multiple currencies on your website using a multi-currency plugin? The free version of our plugin does not support multi-currency plugins so that is most likely causing the issue at hand.

    Assuming the issue at hand has been resolved and/or our support is no longer required we will close this topic for housekeeping reasons now.

    Do not hesitate to contact us whenever you need our help again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Disapproved for value or currency mismatch. shows in USD, even thoug set in INR’ is closed to new replies.