disappointing quality & support for Soliloquy

  • on the 19/8/2019 we purchased a $99 developer pack, based on the good reputation of Soliloquy and our need for a slider that could handle scheduling and locally hosted video. All of our sliders with video failed from the get-go, with javascript ‘type’ errors in Chrome, (and other browsers). After following the suggested diagnosis and reporting process to submit a support ticket, (21/8/2019), we’re still waiting on a reply/acknowledgment.
    If we don’t hear from them soon, I’ll cancel the subscription. Very disappointing support/quality

    Peter Reynolds
    Monash University Library

    • This topic was modified 5 years, 2 months ago by peterr1028.
    • This topic was modified 5 years, 2 months ago by peterr1028.
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