Disappointing

  • In theory this should work but it does not in practice if you have anything complex.

    For example:

    1. It cannot cope with options – So if you have optional add-ons for your main product, it allows the buyer to purchase the optional items without buying the main item!!!
    2. Does not pick up all the products on Stripe. Our of the 18 products (including optional items), it only picked up 10 despite syncing with Stripe using the correct API codes.
    3. No response from the support team, despite being incredibly responsive before we installed the plug-in. Since then, when we reported these issues, there has been a total radio silence.

    Can’t recommend it.

Viewing 1 replies (of 1 total)
  • Plugin Support Hardeep Asrani

    (@hardeepasrani)

    Hey @cognisant_2000,

    We’re sad to hear you had a bad experience with the product. As you mentioned, you have already contacted the support. Can you please write it again at [email protected]?

    We recently acquired the plugin from its previous owners and are working hard to address all the problems.

    Thank you!

Viewing 1 replies (of 1 total)
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