Problems

  • Don’t display the artist name, song name, and artwork image.

    Support just showed me the solution to the problem. Thank you

    • This topic was modified 1 year, 8 months ago by Claudio.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Prince

    (@princeahmed)

    Hi @claudio63

    We apologize for any inconvenience this may have caused. Our team is dedicated to providing the best possible service and we are here to help.

    Did you contact our support team regarding the issues?

    Please contact to our support team: https://softlabbd.com/contact-us

    Thread Starter Claudio

    (@claudio63)

    Hi,

    I contacted support through the form contained in the plugin, but I got no response.
    Now I try through the link you gave me.
    Thank you
    Claudio

    Plugin Author Prince

    (@princeahmed)

    Hi @claudio63

    Thank you for reaching out to us regarding the issue with your stream metadata not displaying. The allow_url_fopen setting may be disabled on your server, which is preventing the stream metadata from being retrieved.

    We highly recommend that you contact your web hosting company to enable the allow_url_fopen setting for your server. Enabling this setting is a security measure that some web hosts implement to prevent malicious actors from exploiting vulnerabilities in your PHP scripts. However, it also prevents PHP scripts from opening remote URLs using functions like file_get_contents() and fopen(), which are needed to retrieve stream metadata.

    If you have any further questions or if you need further assistance, please don’t hesitate to reach out to us.

    • This reply was modified 1 year, 8 months ago by Prince.
Viewing 3 replies - 1 through 3 (of 3 total)
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