disappears site map and HTML codes

  • Resolved seva09

    (@seva09)


    4 years ago

    sitemap disappeared tonight. This has happened twice already. for the first time a month ago. Then I thought it was my mistake, but tonight everything happened again (the 404 error log recorded this at 2 a.m.)
    Although the link is displayed in the XML sitemap section tab, but when you go to it, a 404 error appears
    This is fixed when you click the save changes button on XML sitemap section tab.
    And although I fixed it, I think it’s not normal

    Also yesterday, all HTML codes disappeared from the Webmaster Tools tab (Google Search Console verification code and others). I had to add everything again.

    And although you have an excellent SEO plugin, such failures are unacceptable and harm the site.

    please pay attention to such errors

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @seva09,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please follow these steps?
    1.     Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue. Please let us know if that does not. We are here to assist.

Viewing 1 replies (of 1 total)
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