• Resolved eric3d

    (@eric3d)


    I’ve been using BackWPup for many years, for multiple websites, using multiple hosts. I usually back up to AWS S3 storage.

    Every once in a while, the backups stop working. When I look at the job setting, I see that the access key is still there but the secret key is missing. After adding the key again, everything works as it should.

    Do you have any idea of what could cause the key to disappear?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @eric3d
    Thank you for reporting, please help us make sure that these following php extensions has been installed on your system:
    – OpenSSL
    – Mcrypt
    For more infomation on how to install them, please check PHP docs here: https://www.php.net/manual/en/refs.crypto.php
    I hope that it could help ^^

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know ??
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Disappearing S3 secret key’ is closed to new replies.