Disappearing Categories

  • Resolved cffweb

    (@cffweb)


    1 year, 9 months ago

    Categories for our custom post types “disappear” on a regular basis. They appear selected when editing a post, but disappear from the index pages (i.e., /wp-admin/edit.php?post_type=book_recs) in the back-end of the site, although you can filter with categories and the corresponding posts will still show up. I regularly have to bulk edit posts so that their categories return. This affects the front-end of the site, as some categories are meant to be listed (i.e. the “Bookstore Picks” category of our “Book Recs” posts on the page I linked).

    There is no pattern to the timing of the disappearances, and seemingly no pattern to which posts/categories are affected.

    • This topic was modified 1 year, 9 months ago by cffweb.
    • This topic was modified 1 year, 9 months ago by cffweb.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Any sort of errors available in your hosting panel’s error logs? I have never heard of this type of issue occurring, so I don’t have any sort of answer.

    I’m also curious if there’s some sort of custom code being run that may be interferring somehow. If you have a staging site that this is happening on, it’d be interesting to see if it still happens with one of the default themes from WordPress, and only the necessary plugins active.

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