Disappearing Captions and Positioning Problems

  • Resolved Carolyn Melo

    (@nubiesan)


    1 year, 7 months ago

    I am ready to give up on Spectra.

    My preview looks great, when I look at the actual page there are multiple problems.

    First, in the galleries, I have the caption bar set to always visible on top of the image. It looks right in the preview but not on the published page.

    Next, I have heading on top of the gallery. The first gallery heading is right, but the second one puts the heading on the left in line with the pictures. AS far as I can tell, the settings are the same,

    Next, I have a product slider generated from shortcode. The info box should be above the slides, not on the left.

    Finally, (for now), the icons in the image box are good in preview, but gigantic on the actual page.

    I don’t understand why there is a difference in the preview and the published views. I don’t know how to fix it . The console view shows a lot of errors in loading but it’s not clear where to look to fix it.

    Can anyone help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Carolyn Melo

    (@nubiesan)

    adding tags

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @nubiesan,

    Thanks for getting in touch with us.

    I am not able to see any error in the console of your website, please check by clearing all the caches including the server-side caches. If you are still facing the issue, I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

    Looking forward to hearing from you.

    Have a nice day!

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @nubiesan,

    It’s been long since we heard from you. I am going ahead to mark this as resolved.

    Please feel free to open a new thread in case of any other queries.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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