Disabling mobile menu doesn’t work

Hello there,

Thanks a lot for using WP Mega Menu and contacting us. I have tried to reproduce the issue and find a solution for you. Please apply the following CSS on Appearance > Customize > Additional CSS:

@media (max-width: 767px) { 
.wpmm-hide-mobile-menu {
    display: block;
}
#wp-megamenu-menu-primary {
    z-index: 9999;
    text-align: inherit;
    background-color: transparent;
    padding-right: 0;
    padding-left: 0;
    border-bottom: none;
}
.wp-megamenu-wrap .wpmm-nav-wrap > ul > li {
    display: block;
}
#wp-megamenu-menu-primary>.wpmm-nav-wrap ul.wp-megamenu>li>a {
    font-family: inherit;
    color: #16181a;
    font-size: inherit;
    font-weight: inherit;
    line-height: inherit;
    text-transform: inherit;
    letter-spacing: 0;
    background-color: transparent;
    padding-top: 5px;
    padding-bottom: 5px;
}
} 

Hopefully, it’ll work for you.

Regards,
Mehedi

• This reply was modified 5 years, 1 month ago by Md. Mehedi Hasan.

Hello and thank you for your reply.

Your code did make a menu appear, but it is glitchy and does not work as intended. I will link a short video that demonstrates how it looks like with WP Mega Menu disabled, and then with WP Mega Menu enabled with your code applied. I am no expert on this matter but it looks like your code does not disable the plugin on tablet/mobile devices.

https://streamable.com/phe2h

Thank you for your time.

Hello there,

Thanks a lot for sending the video by describing the issue.

Yes, WP Mega Menu can disable its functionalities on tablet/mobile devices. But this functionality is not working with the Zakra theme. Somehow I have tried to find a solution for you though it is not a part of our support. But in the end, it seems the Zakra theme has some issues with WP Mega Menu when you have a dropdown or megamenu.

I have noted the incompatibility. We will try to fix this in our future updates. I believe you have got my point.

Regards,
Mehedi

Thank you for the update. I might use your plugin in the future again if this gets fixed.

Thanks a lot for understanding us and letting me know about your interest.

Hello again. I have changed the theme to Astra, one of the most popular WP themes, and still have a similar issue. My menu button disappears on mobile when I have WP Mega Menu activated, even when I have checked “Disable the Mega Menu for mobile devices” within settings. The menu button is similar to the one shown in the video below.

VIDEO

Regards.

• This reply was modified 5 years, 1 month ago by tashrib.

Hello Tashrib

This issue has been taken into account and our team is working to solve this. We are currently working on the new update of the plugin. We hope to solve this issue in the coming updates. We are really sorry as you are facing this issue. We hope that the update will be done soon and this issue will be solved. Till then i hope to have your patience.

Please email us at [email protected] for any further query or latest update

Thank you
Best regards