Disabling Link by Stripe

  • Resolved Kelly

    (@kjelizabeth)


    2 years ago

    The ‘link pay faster’ button has just started displaying on my product pages and checkout. I am not a US based merchant and ‘link’ is disabled on my stripe account. ‘Link by Stripe’ does not appear under (settings > payments) ‘express checkouts’ so I can’t disable it. Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 46 through 54 (of 54 total)
  • Saif

    (@babylon1999)

    Hello @deedytech,

    The GitHub report regarding the issue is still open, we can’t give an exact estimate of when a fix will be released as bugs are reviewed based on multiple criteria.

    The current workaround is to disbale Link from Stripe’s dashboard. Have you tried that?

    Link: https://dashboard.stripe.com/settings/link


    Link to image: https://d.pr/i/wu19mk

    Look forward to hearing back from you.

    If you don’t need Apple Pay / Google Pay, disable them in Express Checkout settings. This will solve the problem.

    Same problem here.. why is it marked as resolved? Because the OP literally switched a different plugin to resolve it?..

    Hi, @igurman

    If I understand correctly, you are unable to disable Link by Stripe, I recommend trying the disabling method explained in the documentation here.

    As mentioned previously, the issue is reported to the developers, I really don’t have an ETA to know when it will be resolved, I recommend subscribing to the issue here so that you can get updates about progress once it is resolved.

    Apologies for the inconvenience.

    Same problem here. Deactivated LINK in Stripe but it still shows on my website (as I need Apple Pay & Gpay activated). Please provide a fix ??

    HI @raffi_s

    Thanks for reaching out!

    I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Once you’ve created a new forum topic, you can include the contents of your SSR and logs within your message on that forum topic.

    We’ll be more than happy to help there ??

    GingerL

    (@wcsconnectioncom)

    I have the same issue. I’m based in the US. Also Woocommerce.co has an error and appears to be broken. I’ve noticed this for about a week or so.

    Hi @wcsconnectioncom

    Thanks for reaching out!

    I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Once you’ve created a new forum topic, you can include the contents of your SSR and logs within your message on that forum topic.

    We’ll be more than happy to help there ??

    For those people who have the same problem, I just use CSS to dismiss it:

    #wc-stripe-payment-request-wrapper, #wc-stripe-payment-request-button-separator{
    display: none;
}

    Since I’m using Elementor PRO version I can add the custom CSS immediately, for those don’t have Elementor PRO. perhaps can go to theme and find the Stripe woocommerce you use and edit the css file there.

Viewing 9 replies - 46 through 54 (of 54 total)
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