Disabled Use Checkout Urls

Hey @travis123 ,

Thank you very much for reaching out to us. I’m sorry for the delay in getting back to you here. I really appreciate your patience. ??

I’m going to need a bit more information in order to better understand this case. Would it be possible to share with me the URL of a product that you’ve encountered this issue so I can try to replicate this on my end?

Currently, I’m not aware if that setting would behave differently for desktops and mobile phones, so I’ll be happy to further investigate.

Looking forward to your response.

Best regards,

Pit
SkyVerge

I’ve installed this app but in Facebook I cant find the section for changing the “use checkout URL” as pages is not in the list? Travis where did you find it? https://www.dropbox.com/s/q72v6rktsbgsgp4/Screenshot%202020-09-05%2011.02.31.png?dl=0 I’ve done exactly as the manual says.

hey @travis123 @pitbozionelos
i have similar issue with facebook and woocommerce.
where i can find “use checkout url’ option to disable it ?
i cant see shop in my page settings

• This reply was modified 4 years, 2 months ago by michalm66.

I found this on another post, but ive tried and my products in facebook still tries to add to cart rather then go to the product page.

I’ve changed line 753 of “Includes/fbproductfeed.php” from:

$product_data[‘checkout_url’] . ‘,’ .

to

‘,’ .

So it just sets a blank line in the feed. Now Facebook redirects correctly to the page-detail page.

@mattybulman i dont even know how to try this solution

Open your ftp. Go to plugins folder facebook-woocommerce folder then open file Includes/fbproductfeed.php

The change the above on line 753

@mattybulman thanks for your help,
it didnt help in my case as well,

i am confused why i can not disable chackout urls on fb page like other ppl do..

Hey @mattybulman & @michalm66 ,

Thank you very much for your responses and for trying to discuss this thread together. ??

I’ll need to ask you to create a different topic for your individual cases as this is an active thread that has been started by another user. Based on the forum guidelines, users are advised against using other threads for support as different setups can vary dramatically and change the nature of the issue.

For this case, I can really quickly reference our docs that you can check by clicking here. If you’re unable to find that option, then it would be best to create your own topic so our team can take a better look.

You can click here to start your own topic.

Thanks,

Pit
SkyVerge

Hey @travis123 ,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,

Pit
SkyVerge

Crazy thing is we have the same issue and yes to be told how to fix?

Hey folks!

Thanks for getting back to us. While Facebook is rolling out the new design of their site and this option seems to be disappearing from settings, we have come up with a workaround for forcing the product data to store the product page URL instead of the add to cart URL which you may find useful!

Please be sure you know how to add custom code to your site. Personally, I like the free Code Snippets plugin method.

You can view the snippet here: https://github.com/skyverge/wc-plugins-snippets/blob/master/facebook-for-woocommerce/change-checkout-urls-to-product-urls.php

This will replace the add to cart URL’s with the product URL when syncing your products, and so even if the option is not toggled in Facebook settings, all customers should then navigate to the product URL instead whether on mobile or desktop.

Thanks again for getting back in touch! Could you let me know if this would work for you?

Cheers,

Simon.

Hello,
As I am interested in this feature (when a user clicks on the product to be redirected to the product’s url instead of the checkout url), so I added your code to my child theme to the functions.php file in order to make it work as you mentioned above.

Although, I have a few questions for you:
a) Is this going to function from my next facebook upload (by tagging a product)?
b) Up until now this is how it worked on Instagram (redirection to the actual url of the product). Will I have a problem with the new code added from now on?

Thank you all,
Lina

Hi Lina. ( @aliaslina )

As this topic is resolved, and to keep with forum guidelines, can you please open your own topic?

Thanks so much!

Julie ??
SkyVerge

Hello,

I just saw that it works just fine, so we can keep it as resolved and closed as it is here.

Thanks a lot.

Lina

Hey Lina! ( @aliaslina )

Great, thanks so much for confirming. Please don’t hesitate to open your own thread as needed.

Appreciate it!

Julie ??
SkyVerge