disabled state and city fields are still obligatory

  • Resolved Ali

    (@golali)


    1 year, 4 months ago

    Hi

    I only sell and deliver in one city. so I have disabled state and city fields in plugin settings.

    under advanced fields I have also checked Enable required validation override for address fields. (all fields are checked)

    still on checkout page I cannot proceed to payment as I get the warning address is necessary.

    How can I solve this issue?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Hi,

    Could you please confirm whether the billing_country/shipping_country field is enabled? If not, please check after enabling the country field.

    If you are still facing the issue then the issue needs to be checked in detail, please raise a ticket through our website?

    Thank you!

    Thread Starter Ali

    (@golali)

    Thanks for the quick response. They are enabled. I just submitted a ticket.

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved. We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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