Disable Zettle stock sync

  • Resolved koningsvh

    (@koningsvh)


    6 months, 1 week ago

    Hi,

    I was wondering if there is a way to disable the stock syncs from Zettle -> Woocommerce. We use a WMS that updates the stock of our Woocommerce store automatically. This means that once we made a sale via Zettle POS, the stock in our store is updated twice (Zettle and WMS).

    So is there a way to disable the stock sync from Zettle -> WooCommerce, but keep the stock sync WooCommerce -> Zettle working.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @koningsvh

    Thank you for reaching out to us, we are here to help.

    There is unfortunately no such option, you can only disable the sync in both ways via the WooCommerce product settings, but this is probably not what you are looking for. The only option I see is to no use the WMS function (if that is possible)?

    Kind regards,
    Joost

    Thread Starter koningsvh

    (@koningsvh)

    Hi Joost,

    Thanks for getting back to me!

    Unfortunately we must use the WMS as we sell on different marketplaces/channels.

    Is there any possibility that the option to disable this sync is added on a wish list/roadmap? For us it would be perfect if we can turn it off using a bit of code or environment variable etc.

    Thanks!

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @koningsvh

    that is not a problem, I have opened a request for this feature and will try to see if there is no filter that we can create/provide for a quick turnaround.

    However, the implementation of such a feature, might take more time than you would be willing to wait. The last update of our plugin, was 5 months ago and not much time has been given to add updates in the near future. Currently, we mostly do updates for compliance and security. I am adding this, just to set the right expectations.

    I will let you know when I get more details on the bug or if I possibly get the filter for this.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @koningsvh

    we have reviewed this request in our backlog meeting, and unfortunately I have to let you know that we have noted their feature request and will revisit it in the future. But for now, there is no easy & clean solution. This request needs to be reviewed again at a later time with PayPal to see if development can be authorized.

    For now, there is unfortunately not much we can do to help you with this situation. I am sorry I could not get you a better response than this.

    Kind regards,
    Joost

    Thread Starter koningsvh

    (@koningsvh)

    Hi @joostvandevijver,

    Thanks for the efforts to discuss my request and getting back to me!

    I understand that not every request can be realized, so we will look for a different solution for now.

    Kind regards,

    Stan

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @koningsvh

    if the situation changes, we will have this thread linked to the feature request and update you accordingly. Thank you for understanding.

    Kind regards,
    Joost

Viewing 6 replies - 1 through 6 (of 6 total)
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