Disable WC Analytics in the backend

  • Resolved Demian

    (@demian85)


    4 years, 10 months ago

    Hello Developers,

    I experience very bad performance issues that is directly related to the WC Analytics plugin. It fills up Ajax and creates errors in the backend. See this screenshot: https://prnt.sc/sbu9n9

    Is there a simple way to disable the plugin in the backend? The number of requests are in my opinion too many and I would like this to stop.

    With thanks,
    Demian

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @demian85

    This is now WooCommerce Google Analytics, this looks related to WooCommerce Analytics in the core WooCommerce plugin.

    If I am interpreting your screenshot correctly, this is about the new WooCommerce Analytics – https://docs.woocommerce.com/document/woocommerce-analytics/

    If so, this is not part of the Google Analytics plugin – I’ll ask a moderator to move this to the WooCommerce Core forum.

    For your question specifically – do you see the 524 number? This is an HTTP Error code and it is specific to Cloudflare – are you using Cloudflare services at all?
    This article may help – https://community.cloudflare.com/t/community-tip-fixing-error-524-a-timeout-occurred/42342

    Thanks,

    Thread Starter Demian

    (@demian85)

    Hi @dougaitken

    Thanks for pointing this out, meanwhile I have noticed what is going on. Since the 4.0 version of woocommerce it comes with default integrated analytics and reports. Because we have a large shop with a lot of activity it created almost each 5 minutes a cron job with wc-admin_import_orders.

    It bloated and cancelled other cron jobs, while we have a very strong server. It took me some days to figure out, but it’s resolved.

    Because we do not use this admin analytics, and I didn’t notice the new integration, I made the easy confusion. My apologies for this.

    With thanks,
    Demian

Viewing 2 replies - 1 through 2 (of 2 total)
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