• When I upload a html email template, the TinyMCE editor strips away some of the tags breaking the template.

    Is it possible to either disable the code checking of TinyMCE or disable TinyMCE totally.

    Thanks.

    -Paul

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  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @primetime2 ,

    Thanks for contacting us. Disabling the TinyMCE editor is not an option as it is necessary for the proper functioning of the email preview feature.

    If you are experiencing any issues with the custom email template, particularly in terms of broken HTML tags, we recommend comparing it with the default template provided within the plugin. This will allow you to identify any discrepancies and ensure that the HTML structure is intact.

    In order to assist you better, we kindly request you to share the HTML template with our?support?team.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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