Disable site

  • It is very, very bad, after activating my site, it failed

    When I run the plugin on my site, the site crashes after an hour or so

    Web?https://it-mag.org

    Is there a problem with your plugin?

    When I disable the plugin, it fixes and activates after a week, then the site crashes again in a few hours

    • This topic was modified 2 years, 9 months ago by aliabasien.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor dudo

    (@dudo)

    Hi again, thank you for asking support here!

    What kind of crash do you have?
    Do you have any message or error number?

    Is there a problem with your plugin?

    As far I know, no.
    But maybe it could be a conflict with another plugin or the theme.

    Can you please try this?

    Open your wp-config file and enable debug, adding these lines

    `define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true ); `

    Go to wp-content/debug.log file and check if you have any Fatal error there

    Best,
    Dario

    Thread Starter aliabasien

    (@aliabasien)

    After a week, I activated the Zoo plugin, it currently works, when it creates a problem, I will send you a photo in the same link

    Plugin Contributor dudo

    (@dudo)

    Can you please link the Zoo plugin? I’ve searched it in google but with no luck.

    In the meantime, can I ask to delete or edit the review? We’re still not sure YASR is causing the error ??

    P.s. I see you’re including both Overall Rating and Visitor Votes in your pages.
    Since you’re not using the overall rating feature, I suggest to disable it: in Yasr Settings, under ” Use Auto Insert? ” select Visitor Votes (screenshoot here https://snipboard.io/oMhV7r.jpg )

Viewing 3 replies - 1 through 3 (of 3 total)
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