• Hello,

    I am using a free version of your plugin, I need allow time 5:00 PM to 10:PM on Monday, Tuesday rest of the days it should be for full day 9:00 AM to 9:00 PM with interval of 15 mins time.

    I tried with the basic settings but it is not allowing me to have specific time on Monday & Tuesday.

    Can you please guide me what can be done to resolve this issue.

    Thank You

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hello shubhangidesai,

    Apologies for the inconvenience this has caused you.

    You should be able to set-up minimum and maximum time even using the basic plan.

    May we know if you are getting any error?

    Best,
    Niel, Input WP Support Team

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Yes, I am able to set the minimum & maximum time but I am not able to use the other options.

    Are they part of the Pro version?

    Hello shubhangidesai,

    Setting a specific time can be done on this field:

    https://share.getcloudapp.com/4gueYgwq

    Could you send me a screenshot the issue you are having?

    Best,
    Niel, Input WP Support Team

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Please find attached screenshot for my settings.

    Basically I have set min time & max time as 9-00 am to 10-00pm.
    Where I want open time on Monday for 9-00am to 12-00pm
    & Tuesday 5-00pm to 8-00pm.

    Please let me know what can be done to achieve this.
    PS: I am implementing this on contact form 7.

    Thank You

    Hello shubhangidesai,

    You can set the minimum and maximum times in the screenshot you’ve provided, and that should work. Did something go wrong when you saved it? Would you kindly provide us with the instructions to replicate the problem and a link to the page where we can observe this problem?

    Best,
    Niel, Input WP Support Team

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Hi Niel,

    Please find below screenshots for the settings that I have done. Also I have shared the URL where I wish to implement this plugin. Though I have not implemented it yet.

    Screen 1
    Datepicker setting
    Timepicker Setting

    Page where I want to implement.

    Hope I am able to explain what kind of problem I am facing

    Hello Shubhangidesai,

    I may have misinterpreted your concern. Upon reading the thread, I understood that you said,? “I tried with the basic settings but it is not allowing me to have specific time on Monday & Tuesday.” However, according to your screenshot, you were able to do so.

    See: https://prnt.sc/GJQ0wD-9nJZH?

    I was attempting to figure out what the problem was. Did you mean it doesn’t work when you save?

    If this is the case, kindly submit a ticket here and provide your WordPress admin login information, please also create a test page as you need to implement it first so we could have a better? view what are?working and what are not.?

    See: https://www.inputwp.com/support/

    Looking forward to hearing from you. I appreciate your patience.

    Best,

    Niel, Input WP Support Team

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Hi Niel,

    Yes, I am able to save the settings, but they are not working upon saving.
    Sure, let me create a test page for you.

    Btw the site https://www.inputwp.com is not working. Site is down since 3-4 days I believe, as I tried to purchase the plugin and sent demo link to my client, but he reported that plugin site was down.

    Thank you for your help!

    Hi Shubhangidesai,

    I appreciate the reply.

    Strange, there is no reported issue about our support page. I tested it and it is working as expected. See: https://share.getcloudapp.com/jkuWoQy7

    Would you be so kind checking it on a different browser or network?

    Otherwise, please let me know your IP address or location so I could check it with our developers to see if there is access restriction.

    Best,

    Niel, Input WP Support Team

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Hi Niel,

    My IP address is 43.242.122.212, I am accessing from India. I tried checking up with my mobile internet connection and with friend’s system as well. It is not working for any of us.

    We are gettings such error

    Thank you
    Shubhangi

    Plugin Author inputwp

    (@inputwp)

    Hi @shubhangidesai

    Have you tried this link? I think there’s something wrong when it’s not passing the https://

    Please let me know.

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Hi @inputwp
    nope I am not able to access the site with or without https.
    Without https it is showing like this.

    Thank you

    Hi shubhangidesai,

    Have you tried a different network?

    There are no reported from other clients regarding the same.

    Please try to connect a different network to access the support page.

    Apologies for the inconvenience.

    Best,

    Niel, Input WP Support Team

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Hi @nielorit

    I did try from the 4 different networks based in the India location itself. But unfortunately, none of them worked out.

    Getting the same error.

    Thread Starter shubhangidesai

    (@shubhangidesai)

    Hi @nielorit

    I tried from the Australia location as well, because the site where we are planning to implement is for Australia and hosted on Australia server as well.

    For your reference

    I tested over here.

    Thank you

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Disable specific days with specific time’ is closed to new replies.