Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jacob Schwartz

    (@mightyturtle)

    Hi Matt,

    I’m not sure where that email notification is coming from… As far as I know, WPEC only sends emails for the following:

    • Purchase Reports
    • Purchase Receipts
    • Order Pending
    • Order Pending: Payment Required
    • Shipping Tracking Notifications
    • Unlocked Files (for download purchases)

    Are you able to forward me the email that is being sent?

    Jacob

    Thread Starter Matteo Legittimo

    (@mattleg)

    Hi Jacob,
    thanks to reply me!
    I recive the email “Purchase Receipts”!

    I don’t konw to ?? thanks

    Plugin Author Jacob Schwartz

    (@mightyturtle)

    Matt,

    Could you please clarify? Are you saying that you get purchase receipts when you close orders?

    Jacob

    Thread Starter Matteo Legittimo

    (@mattleg)

    Hi Jacob,
    exactly!

    Thanks!

    Plugin Author Jacob Schwartz

    (@mightyturtle)

    Matt,

    Off the top of my head I remember an issue like that from a while ago… Which versions of WP & WPEC are you running? I’m not able to replicate the behavior.

    Jacob

    Thread Starter Matteo Legittimo

    (@mattleg)

    Hi Jacob,
    im running wpecommerce 3.8.9.4, but i saw just now thaht on 3.8.9.5 they fixed the error:

    Fix: Transaction result emails are sent when an order is closed.

    ??
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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