@tazcrzy
Sorry for the delayed reply, I usually get only weekends to check the support tickets.
About the issue, have you added the shortcode within the span as I mentioned?
<span class="nomobile">[menu-xxx]</span>
And are you certain the CSS as I mentioned is there as well?
If those two things are correct, then maybe you can try modifying the CSS like this:
@media only screen and (max-width:800px){
.nomobile{display:none;}
}
If that also does not work, then try this out:
@media only screen and (max-width:800px){
.nomobile{display:none!important;}
}
Let me know if you get it to work or not. Would be happy to help you out further if needed.