• Resolved rahmatanik

    (@rahmatanik)


    Hello,

    1. How to disable shipping? We only want to sell virtual gift card, no delivery or shipping option/charges should be displayed at the checkout page.
    2. On the youtube documentation, I found there are 4 readymade templates but I didn’t find any after installing the plugin.
    3. https://prnt.sc/Dey7D6B71bwS When I tried to add form its not creating any form instead of just refreshing the page
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thanks for using our plugin,

    1. If you don’t want sent the gift card via shipping then please choose the email to recipient delivery method in that the gift card mail will directly send to recipient via mail
    2. Please make sure that you haven’t renamed the template then only the templates will be shown
    3. In our org plugin we don’t provide the option to create a gift card template.

    If you still need any help please connect with our support team.

    Regards,

    Thread Starter rahmatanik

    (@rahmatanik)

    Hello, thanks for your reply.

    2. Please check: https://prnt.sc/Dey7D6B71bwS There is no template, I didn’t delete anything, Ive deactivated and install the plugin again to check but still no template

    Plugin Author WP Swings

    (@wpswings)

    Hello @rahmatanik ,

    Please make sure that you are using latest version of the plugin and still if you face the issue please connect with our support team will help you.

    Regards,

    Thread Starter rahmatanik

    (@rahmatanik)

    Hello, yes, I used the latest version of the plugin.

    How can I connect with the support team? I’m using the free version of the plugin

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    You can connect with our support through this link

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Disable Shipping’ is closed to new replies.