Disable “Save your info with Link”

Hi @vladc-1

Can you share a link to your site so it can be reviewed?

Are you referring to the text that says “Optional” or the whole section underneath it?

Thanks

• This reply was modified 3 weeks, 2 days ago by Payment Plugins.

Thanks so much for your prompt response.

I’m refering to the whole element that just appears underneath the card details, after a user that’s not registered with Link enters his details.

This one: https://prnt.sc/VGkTGdj1uAqg

I don’t want it to appear at all.

Also, I would prefer not to share my URL here, if possible.

• This reply was modified 3 weeks, 2 days ago by Vlad.C.

Hi @vladc-1

Thanks for the screenshot. The tricky part is, that Link signup container is part of having Link enabled. I am not sure it’s possible to remove that but still offer Link in the card form.

I will pass this request along to Stripe internal and see if there is a solution for that.

Kind Regards

Thanks for that! I will be waiting for a response then.

I’ve tried everything I could think of.

If visiting https://dashboard.stripe.com/settings/link there is an option to disable “Accelerate saving customer information to Link“. By reading about it, I was convinced that this is it. However, it didn’t solve the issue.

While we’re waiting for a reply from Stripe, I’ve noticed that with you have a plugin function “Card Form” > “Custom Form”.

I’ve played around with this a bit the other days and noticed that with this form the “Save you info with Link” form doesn’t appear anymore. This custom form might be a solution, if I manage to implement it properly.

However, since then, every time I try to select the “Custom Form” again and I save the changes, it defaults back to “Stripe payment form”. Why is that?

I’ve searched your docs for info on this “Custom Form”, but didn’ t find much information.

I’m curious about the following:
1. Why doesn’t it remain saved if selected? (I’ve tried all combinations, but upon saving all changes back to “Stripe payment form”)
2. How can I change it’s appearance? In your docs you say the following “Using a custom form allows you to customize the form using the?templating engine.” – but the hyperlink doesn’t take you to more info about the templating engine.

Hi @vladc-1

Why is that?

That is happening because Link does not work with the custom card form so when you have Link enabled via the Advanced Settings page, it won’t let you switch to an unsupported form. If you disable Link on the Advanced Settings page, you can then switch to a custom form.

I think the Stripe inline form might give you what you’re looking for since it supports Link but won’t show that signup section.

Here is a link to our docs showing how to customize a template. https://docs.paymentplugins.com/wc-stripe/config/#/templates

Kind Regards

Thanks for that.

Any updates from Stripe on this though?

You previously said that you will pass this request along to Stripe internal and see if there is a direct solution.